WHO WE ARE:
Established in the beautiful Shenandoah Valley of Virginia in 1983, Camp Horizons is a diverse community of campers and staff members from across the United States and around the world working, playing, and learning together, Since our founding, we have been fully accredited by the American Camp Association (ACA), an organization that has been ensuring that American summer camps provide only the safest and highest caliber of programming for almost a century. Offering a variety of activities that challenge our campers to reach their full potential as individuals ad team players, we are dedicated to making sure that campers experience their best summer ever at Camp Horizons and come to see their new camp friend as their new camp family.
We are seeking an Event Coordinator at our Mountain Valley Meeting and Retreat Center. The Event Coordinator will be expected to coordinate and perform a wide range of duties including but not limited to event hosting, dining services, groups, and event support (set up and break-down), and various projects contributing to the successful operation of multiple Endless Horizons’ properties. This position will primarily act as the Event Coordinator for Mountain Valley Meeting and Retreat Center but may be assigned to other Horizons locations as needed. Work schedules will vary depending on business volume, weather, and time of year. Nights, weekends, and some holiday work is required.
KEY RESPONSIBILITIES:
- Serves as the main point of contact for reservations once on-site at Endless Horizons location.
- Present at group arrival for guest’s welcome, present at meals and tends to guest needs while on location.
- Participates in event set-up and breakdown at all Endless Horizons locations as assigned.
- Oversees and actively participates in dining room set up and breakdown for each event, serving breakfast lunch, and dinner and inventory management as related to items kept on-site for service.
- Acts as client liaison to communicate needs to housekeeping, food and beverage, and facilities management while the client is on-site, keeping Customer Service Manager apprised of requests.
- Ensures that all equipment such as linens, skirting, tables and chairs, food service equipment, small wares etc. are cleaned, organized, and stored properly.
- Oversees and actively participates in management approved front of house decoration for special events and holiday functions and makes sure that all decorations are properly packed away and sealed to avoid damage.
- Effectively communicates with housekeeping and maintenance departments to ensure rooms are clean and maintained prior to guest arrival.
WHAT WE ARE LOOKING FOR IN YOU:
- Ability to work weekdays, weekends, and on call as scheduled carrying phone when groups are on-site.
- Works well as part of a team and communicates clearly with Customer Service, Food and Beverage, Housekeeping and Maintenance to best serve the needs of the guest.
- Ability to build rapport with guests and anticipate needs during their stay.
- Ability to work independently with clear direction outlined on Event Summaries.
- Successful completion of a background check
- Valid Driver’s License
ATTRIBUTES:
- Previous guest service experience required
- Food and Beverage Experience required
- General housekeeping experience preferred
- Minor home repair/maintenance experience a plus; Example: Light bulb replacement, HVAC Filter Replacement, RO Water Filter Replacement, etc.
